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VING and responsibility The Bus Life vingkund.com |
Extracts from a rough and demanding correspondence.... Barbro Johnels, VING information manager, describes in VISION magazine how she percieves the relation to me.
Well, how about that. "A demanding and extensive correspondence with this customer". This customer would now like to show you how Barbro Jhonnels handles responsibility and Trust by publishing a letter she has sent to me.
To all who were involved in the traffic accident in
Germany March 9 1996. Best wishes, Notice that Barbro Johnels clearly says that VING does not have the police report or verdict and that anyone who wants it has to take care of it themselves. That's why it's so very strange when VING writes me another letter two years later in which i quote "VING has also referred to the German court's verdict whih says that certain recognised problems in the brake systems not were seen as instrumental for the accident"
In this text it's obvious that VING have access to the german court's verdict.
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Anatomy
of an accident
"We
currently engaged in a demanding and extensive correspondance with this
customer"
