The Accident
Anatomy of an accident
Brakes out of ordeer.
Driver inexperienced .

VING and responsibility
Double faces .
A Swedish company?
No responsibility

The Bus
Who was contracted?
Speeding with VING
.

Life
Communication lesson.
My life
goes on.
Difficult correspondence.

vingkund.com
Sitemap.
Vingkund in media.
Contact.

Internet World
Issue 1, 2000

"The result-unit VING
This site-tip is not selected to discredit VING but to show an example of how consumer power is used on the Internet. (- - - ) which drives her to explain to the world how VING is a minor result-unit within a gigantic travel empire."

Expressen IT-extra
26 December 1999

Vingkund.com choosen as Hate-web of the year. "Hate-web pages of the year: If you don't like a company you can always ake a hate-page.This years most noticed were Vingresors/VING and CSN's [State student loan administration]"

Aftonbladet IT
6 December 1999

Mikael Pawlo writes in his column "Consumer power on the net makes the ethical companies to winners. Something which was not necessarily true before. A company which acted from a lower ethical standard than their competitors could become winners, in the profit sense, since the behaviour of the compnay did not reach larger circles. With the net bad experiences are rapidly transmited to many - and the market works better."

Dagens Nyheter
5 December 1999

A comparision of this site to those in USA existing hate-websites. Vingkund.com is seen as the first Swedish. The text correctly describes that I have not had any offer to meet representatives for VING in spite of numerous attempts.

Net edition of VISION
24 November 1999

In the magazine VISION the successful launch of travel sales over internet is described, but also that Internet is a threat.



The bus trade magazine
25 oktober 1999

The text describes how important it is not to compromise on the quality. "Today, it's even more important when the consumer via Internet to a reasonable cost can inform many about bad experiences."

 

Computer Sweden
29 September 1999

Computer Sweden describes vingkund.com as the first web-site in Sweden with critisizm towards a major company. The article also explains how a company shoudl act to avoid a massive storm of dissatisfied customers.


Skicka gärna ett e-mail till mig på adressen anne-cathrine@vingkund.com eller använd det här praktiska formuläret!